Complaint Management: Quickly log and track service requests related to CCTV installations and maintenance. Ensure timely resolution of issues and improve customer satisfactions
Task Management: Assign installation, repair, and maintenance tasks to technicians efficiently. Track progress and ensure completion within deadlines.
AMC Management: Manage Annual Maintenance Contracts for CCTV systems, scheduling regular check-ups and maintenance to ensure optimal performance.
Warranty Management: Keep track of warranty periods for CCTV equipment, handling claims, and processing repairs or replacements smoothy
Location Tracing: Monitor the real-time location of technicians to ensure timely arrivals at service sites and improve response times.
